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Adding Sales Returns

How to Add a Sales Return / Credit Note #

To manage and track sales returns in Lutrack Inventory, follow these steps:

  1. Go to Sales
  2. Click on Sales Return / Cr. Note.
  3. Click on the Add New Sales Return button.
  4. Fill in the Sales Return Details:
    • Invoice Number: Enter the invoice number, or leave it blank to generate automatically.
    • Customer: Select the customer from the dropdown list or add a new customer by clicking the + button.
    • Return Date: Select the date of the return.
    • Product: Use the search bar to find and select the products being returned by name, item code, or barcode. Enter the quantity for each product.
    • Terms & Conditions: Review or modify the default terms and conditions.
    • Notes: Add any additional notes for the sales return.
    • Order Status: Select the status of the return order from the dropdown menu.
    • Order Tax: Select the applicable tax for the order.
    • Discount: Enter any discount amount.
    • Shipping: Enter the shipping cost.
  5. Click the Save button to finalize and save the sales return.

Sales Return Overview #

  1. Sales Return Overview Panel:
    • Invoice Number: Displays the unique invoice number for each sales return.
    • Return Date: Shows the date the return was made.
    • Customer: Indicates the name of the customer associated with the return.
    • Return Status: Displays the current status of the return (e.g., Received, Pending).
    • Total Amount: Shows the total amount for each return.
    • Paid Amount: Indicates the amount that has been paid.
    • Due Amount: Shows any remaining amount due.
    • Payment Status: Displays the payment status (e.g., Paid, Unpaid).
  2. Actions for Each Sales Return:
    • Click on the three vertical dots under the Action column to perform various actions on a sales return:
      • View: View detailed information about the sales return.
      • Edit: Edit the details of the sales return.
      • View Payments: See the payment history for the sales return.
      • Download Invoice: Download a PDF copy of the invoice.
      • Print Invoice: Print the invoice directly.